Article Reviews

HP HP Support Assistant

Average Customer Rating:
1 out of 5
1
 out of 
5
Open Ratings Snapshot
Rating Snapshot (7 reviews)
5 stars
0
4 stars
0
3 stars
0
2 stars
0
1 star
7
1 out of 7(14%)customers would recommend this article to a friend.
Customer Reviews for HP Support Assistant
Review 1 for HP Support Assistant
Overall Rating: 
1 out of 5
1 out of 5
Mr Ed.
Anybody Home?
Date:April 21, 2010
Where is the SUPPORT ASSISTANT for the SUPPORT ASSISTANT. Please advise!!
1 of 2 found this review helpful.
Review 2 for HP Support Assistant
Overall Rating: 
1 out of 5
1 out of 5
bergea
Location: Toronto, Canada
WTF!
Date:April 20, 2010
Same circular problem as others have reported. Come on HP, get your act together....
3 of 4 found this review helpful.
Review 3 for HP Support Assistant
Overall Rating: 
1 out of 5
1 out of 5
Nade
Where's the help??
Date:April 20, 2010
I am having the exact same problem as the other reviewers. The HP Support Assistant keeps running health analysis on my PC, telling me to apply the updates and when I click on that it fails, says there is an error and refers me to this page to upgrade - but how???
0 of 1 found this review helpful.
Review 4 for HP Support Assistant
Overall Rating: 
1 out of 5
1 out of 5
pctech
Location: South Dakota
Circular Logic
Date:April 19, 2010
I went to a separate help page to resolve a problem. It said to install HP Support Assistant. I click the download link, after which I needed to select my OS. I looked under every OS listed, and could not find this download. Everything on the page led me in circles. I'm beginning to think this application is a myth.
This is not the result of user error--I work as the Sr. Tech at a university and as a systems admin at a science lab. This is the result of poor support and poor web design.
2 of 3 found this review helpful.
Review 5 for HP Support Assistant
Overall Rating: 
1 out of 5
1 out of 5
islandgirl69
Location: Ohio
Waste of my time
Date:April 19, 2010
DITTO to fredschu I am experiencing the exact problem... I quess I will just uninstall it.. Waste of my time
Review 6 for HP Support Assistant
Overall Rating: 
1 out of 5
1 out of 5
fredschu
This page seems to be a dead end with no solutions
Date:April 19, 2010
When my (HP-installed) HP Support Assistant runs, it reports that an update is needed. Running the update starts then fails, and provides a link to this page to perform a manual update. But when I get to this page I find no links, either for an upgrade or a fresh install.
Get a product manager on this, pronto. Quit embarrassing the company.
2 of 2 found this review helpful.
Review 7 for HP Support Assistant
Overall Rating: 
1 out of 5
1 out of 5
Chief1
What title are you referrring to?
Date:April 18, 2010
I was referrred to this page by your prompt on my computer, but found no download instructions.
4 of 5 found this review helpful.