Customer Reviews for HP ProBook 4420s Notebook PC series
Review 1 for HP ProBook 4420s Notebook PC series
Location: Montrose, CO
TouchPad, Port Location
Date:July 2, 2010
"I had high hopes for this laptop, as we had recently decided to look at alternatives to the ThinkPad. I knew there would be a learning curve, but there are a few things on this laptop that just don't make since. The touch pad "extends" to the right and left mouse buttons. So basically, it is just one smooth surface. You can't tell if you are on the left or right button and you had better turn of tapping, as you can tap or click on the buttons. Also, the port layout is troubling. All the USB ports are on the forward most part of the laptop. If you use an external mouse (which you almost have to with this laptop) your hand has to operate further away from the laptop to avoid External USB devices. And If you are using a corded mouse, look forward to some interesting routing of the USB cord.
We purchased 5 of these laptops and one of them had a bad DVD drive which had to be replaced. The delivery was less than 24 hours, which was nice, but there is very little info on exactly how to take off the "Button" panel. Don't break any of the 12+ tabs! You have to remove this and the keyboard to get at anything - Hard drive, DVD, Memory. I'm not use to these basic hardware components requiring a minimum of 8+ screws and 12+ tabs to access. Also, the new DVD drive had a bracket mounted backwards. This wasn’t a big deal to rectify, but maybe it gives some insight into how new this new line of laptops is.
All in all, the performance is good, but I say this from spending 99% of the time configuring these laptops via Remote Desktop. Having to work behind one is a lesson in patience. Bring an external mouse and turn off the key pad. The keyboard is interesting as well, although the placement of the keys facilitates a full size keyboard typing experience, I’m not use to the flat definition less style, so it takes some getting used to. The tactile feedback is good. Another minor yet somewhat annoying design feature is the Caps Lock LED. When the caps lock is turned on, a small light under the key illuminates a dot on the key, which is nice, however, the sides of the keys do not extend down very far, and so the light “leaks” out the side of the key and can be quite distracting when it catches your eye just right. I might as well mention, due to the configuration of the power cord and plug location, the cord sticks out the side of the laptop a good 2+ inches. Not the most convenient thing for a narrow work surface (but it would probably be perfect for my wife, as she works with her laptop on her lap sitting lotus style.) My final thoughts are I can’t justify purchasing another one of these models. I hope the next model that comes out has fixed some of these issues."